Example 1: Sarah registered for standard first aid and CPR level C on December 3 for class on December 7 at 10:00am. She does not start the online component until 11:00pm on December 6. Sarah realizes that she has issues with logging in and contacts the academy, only to get the voicemail, which does not get read until the next business day. Sarah is denied entry at the door due to no blended done. Sarah is upset because no one answered her call. In the end, Sarah needs to rebook the class and pay another fee at 80% base fare because she waited last minute, well past the 24 hour deadline. It would not be fair to expect the academy to answer calls and / or emails at 11:00pm because everyone is off duty, sleeping.
Example 2: Josh registers for Emergency first aid and CPR on April 7 for a class on April 20. Josh does not log in and start his blended online learning until 11:00pm on April 19. He realizes that he does not have a log in. Josh calls the academy, only for no one to answer his call. Josh requests to postpone his course because he cannot start his course. The end result is Josh being charged another course fee at 80% due to the missed class because Josh waited past the 24 hour window. It would not be fair to expect the academy to answer calls and / or emails at 11:00pm because everyone is off duty, sleeping.
To attend a class, participants must confirm the following online and at the door prior to entry:
No to all of below:
Have you travelled to any countries outside Canada (including the United States) within the last 14 days?
Within the last 14 days did you provide care or have close contact with a symptomatic person known or suspected to have COVID-19?
Did you have close contact with a person who travelled outside of Canada in the last 14 days who has become ill (fever, cough, sore throat, runny nose, or headache)?
Do you have any disabilities in which may interfere with your participation of this course (i.e. but not limited to: Joint pain, pregnancy, respiratory conditions, surgery, etc.)? If yes, it is mandatory to tell the instructor asap.
I hereby release and discharge Her Majesty the Queen in Right of Ontario, The Academy for First Aid and Safety Training, Interforce International
Training Academy, SSG Security, Vivimed, Toronto GTA Security Training, Save-A-Life First Aid and CPR and their respective directors, employees, instructors, subcontractors, volunteers, class participants, servants and agents, including their successors
and assigns, of and from any and all fault, liabilities, costs, expenses, claims, demands, causes of actions, lawsuits, damages, judgments, or any other
actions of any kind or nature whatsoever arising out of or in any way related to my registration, my attendance or participation, or any act or omission of the Undersigned, including any personal injury which I may suffer or incur as a result of participation in or attendance at this course, whether or not caused
by the negligence or wrongful acts. I do further agree to indemnify and hold harmless to all above said companies, their respective directors, employees,
subcontractors, volunteers, servants and agents, including their successors and assigns any and all fault, liabilities, costs, expenses, claims, demands,
causes of actions, lawsuits, damages, judgments, or any other actions of any kind or nature whatsoever arising out of or in any way related to this course
or any act or omission of the Undersigned. I also hereby claim that if I am related or employed by a direct competitor, taxation entity, or any investigative body, I must identify myself to the company immediately without delay and clearly state all my purpose(s) for attendance. Attendance to gain inside knowledge of the said companies is strictly prohibited. By failure to identify my affiliation, I agree that none of what I have learned and experienced in the classroom can be used against any of the said companies.